Frequently Asked Questions

From junk to bank

Find out how much your junk
car can make for you.

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  • What does You Call We Haul do?

    You Call We Haul is the nation’s most reliable vehicle removal service. We’ll haul away your vehicle fast – for free – and give you cash.

  • How do you compare to similar services?

    We work with a national network of buyers who place live bids on your vehicle after considering its location, condition, and status. Don’t get duped into giving your junk car to a service that uses an algorithm to give you the lowest price – choose You Call We Haul, and connect with people, not computers.

  • Will you buy my junk car?

    We buy all kinds of used, damaged, and non-functioning vehicles – as long as they can be towed. That includes cars, trucks, wagons, sport utility vehicles, and even hybrids.

  • Will my junk car be recycled?

    Over 95% of junk cars we pick up are sustainably recycled, and when our customers replace their old vehicles with efficient new models, they’re helping the environment by reducing pollution.

  • How long will it take?

    Most owners receive their offer within 1-2 business days. If you have any questions about vehicle pickup, call us at 1-866-771-JUNK (5865) and we will be happy to assist you.

  • How do I get paid?

    Our buyer will inspect your vehicle, check the title, and pay you on the spot. It’s that simple. You’ll receive a confirmation email from us, which includes a receipt.

  • How do I transfer my title?

    In general, when selling a vehicle you must complete the section of the title labeled “assignment of title by owner” or “transfer of ownership by seller”. There are typically one or more sections of the title dedicated to dealer reassignments which should be left blank.

    In the “assignment of title by owner” or similar section, any fields that require information about the seller/owner/transferor are asking for information about you. When the title asks for the sellers name you would either print or sign your name exactly as it appears on the title where you are listed as the owner. Most states require that all owners listed on the title must print and sign their name when transferring ownership.

    Any fields that require information about a buyer/purchaser/transferee are asking for information about the person you are selling the vehicle to. This section should never, under any circumstances, be left completely blank as this can lead to abuses and liability for you.

  • What if I can’t locate my title?

    Most states will require a transferable proof of ownership when selling your car. Each state has different requirements as far what this means i.e. a title, bill of sale, or an alternate document. These forms should all be available at your local DMV office. However, if you are unable to obtain any documentation we can still attempt to sell your vehicle and you will need to work with the buyer to find a resolution.